Rusty Nail Posted April 6, 2023 Share Posted April 6, 2023 Looking at these cigars. How badly are they truly damaged? Christopher Lunting and vladdraq 1 1 Quote Link to comment Share on other sites More sharing options...
Andy Posted April 7, 2023 Share Posted April 7, 2023 If all.the damage is shown those dont look horribly damaged in my opinion. You could probably fix them if you wanted with some cigar glue. It looks like most of the damage would be cut off when you cut the cigar. Quote Link to comment Share on other sites More sharing options...
Puros Y Vino Posted April 7, 2023 Share Posted April 7, 2023 You can fix them to smoke them. But not to sell them. Buy some Arabic Gum and a cheap brush from an art supply store. Slowly brush some under the lifted parts, pat them down, then brush over the cracked parts. let them air dry then put them back in the humidor for a few weeks. They should smoke just fine and not get damaged when cut. Andy, Sanchez, tricam_bob and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Rusty Nail Posted April 9, 2023 Author Share Posted April 9, 2023 Thanks for the replies. These are cigars I sent to a buyer in China, they travelled 9400 kilometres to reach him. He has told me that they are ruined, and cannot be smoked. I did mention to him once cut. They will be fine. He wants a full refund. But he won’t return them. So, that’s not going to happen. Andy 1 Quote Link to comment Share on other sites More sharing options...
Puros Y Vino Posted April 17, 2023 Share Posted April 17, 2023 How well did you package them? If you did a good job, then the postal service went above and beyond to abuse them. If you didn't, IMO you should offer some sort of refund. A partial for him to keep. If he wants full, they have to get back to you before you send a cent. When it comes to these long distance sales, it's caveat emptor(Buyer beware). As long as the seller does a good job of packaging, there should be little to no recourse for the seller. If the postal service loses it, not your problem. The buyer should ask and pay for insurance. What i see in the picture are salvageable and smokeable. Mind you, If I were the buyer I'd be upset too. How upset depends on how well it was packaged. I dont know the details of the packaging, but shipping across continents, should have a Boveda or two inserted as well. mcicvara, Andy and Sanchez 3 Quote Link to comment Share on other sites More sharing options...
Chitmo Posted April 17, 2023 Share Posted April 17, 2023 1 hour ago, Puros Y Vino said:When it comes to these long distance sales, it's caveat emptor(Buyer beware). As long as the seller does a good job of packaging, there should be little to no recourse for the seller. If the postal service loses it, not your problem. The buyer should ask and pay for insurance. What i see in the picture are salvageable and smokeable. Mind you, If I were the buyer I'd be upset too. How upset depends on how well it was packaged. I dont know the details of the packaging, but shipping across continents, should have a Boveda or two inserted as well. When it comes to private sale of anything in Canada, Caveat Emptor applies to everything with zero legal consequences so long as the seller did nothing fraudulent. There’s for too many private transactions on a daily basis for the legal system to waste time getting involved in all the disputes. Always buy the seller and not the product! mcicvara 1 Quote Link to comment Share on other sites More sharing options...
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